Review requests
Every customer invited at the same milestones.
Service line 04
Reviews & Reputation
G2, Capterra and Trustpilot reviews, video testimonials and case studies from your real customers.
G2CapterraTrustpilotVideo testimonialsCase studies
AI does the workExperts pitch inYou approve
What we do
From review requests to finished customer stories
Replies to every review
Drafted by agents, approved by you.
Video testimonials
Remote interviews edited into hero videos and clips.
Case studies
Challenge, solution and results, web and PDF.
Quote library
Approved quotes tagged by industry and objection.
Proof on your site
Live widgets, badges and a testimonial wall.
Who does the work
AI at the forefront. Experts where they matter.
AI leadsMost of the work
- Drafting invites and replies
- Milestone triggers in your CRM
- Case study drafts
- Video rough cuts and captions
Experts pitch inWhere it matters
- Customer interviews and recording
- Asking for videos and case studies
- Posting replies on each review site
Proof assets
Customer proof for every channel
Hero videoA customer story under 90 seconds.
Vertical clips15–30 seconds, captioned.
Objection clipsOne objection, one answer.
Case studiesMeasurable results, web and PDF.
Quote cardsDesigned for social.
Proof slidesReady for sales decks.
How we do it
From onboarding to results
- 1OnboardPick your review sites.
- 2Set upTriggers, templates, release forms.
- 3CollectInvites to every eligible customer.
- 4RecordA person interviews customers on video.
- 5DeploySite, decks, emails and ads.
What we track
Reviews publishedAverage ratingReply rateG2 badgesProof used by sales
FAQ
Questions about Reviews & Reputation
Will your AI write reviews for our customers?
No. Customers write every review themselves. Our AI drafts the invites, the replies and the marketing assets, always from customers' own approved words.
Why not just ask our happiest customers?
Buyers trust a realistic mix of reviews. We invite every customer at the same milestones, then feature your happiest ones in video testimonials and case studies.
How much work is a video testimonial for our customer?
A short prep call, then one remote interview from their desk. They review the final cut and sign a release before anything is published.
Research sources
- https://www.ftc.gov/news-events/news/press-releases/2024/08/federal-trade-commission-announces-final-rule-banning-fake-reviews-testimonials
- https://www.ftc.gov/system/files/documents/plain-language/1007a_soliciting-and-paying-for-online-reviews-508_0.pdf
- https://legal.g2.com/community-guidelines
- https://documentation.g2.com/docs/review-campaigns
- https://www.capterra.com/legal/community-guidelines/
- https://corporate.trustpilot.com/legal/for-businesses/guidelines-for-businesses
- https://developers.google.com/search/docs/appearance/structured-data/review-snippet
- https://altitudemarketing.com/blog/write-b2b-case-study/
Start Reviews & Reputation this month.
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Questions? hello@getmandora.com